Shipping Policy – Aura Dial.shop
Welcome to Aura Dial. We are committed to delivering your timepieces with speed, care, and reliability, ensuring a seamless shopping experience.
Order Processing
All orders are processed within 1–2 business days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Coverage
We proudly deliver across Pakistan, covering all major cities and towns.
Estimated Delivery Time
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Standard Delivery: 2–5 business days
Delivery timelines may vary depending on your location and external factors such as courier delays or weather conditions.
Shipping Charges
We are pleased to offer free shipping on all orders, with no minimum purchase required.
Order Tracking
Once your order has been dispatched, tracking details will be shared via WhatsApp or email so you can stay updated on your delivery status.
Delivery Issues
If delivery is unsuccessful due to customer unavailability or incorrect information, additional re-shipping charges may apply.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. Our support team will ensure a prompt resolution.
Order Modifications & Cancellations
Order changes or cancellations can be requested before dispatch only. Once the order has been shipped, modifications are not possible.
Contact Us
For any shipping-related queries or assistance, please contact us at 0321-7000851. Our team is always ready to assist you.